KEY Process

The KEY Process is comprised of the following activities:

  • Planning (including identification and selection of the projects to be assessed),,
  • Preparation (of the assessment of the individual projects),
  • Assessment (of each individual project by the project team itself, moderated by trained KEY Assessors),
  • Measures (planned on the basis of the assessment) and
  • Controlling (of measures).

The central activity is the assessment. This involves selected project participants (amongst others, sponsor, head of steering committee, project manager, people within the project responsible for controlling, quality, risks), who look at questions relating to aspects given in the model. The assessment consists of 57 questions involving 14 areas. 36 questions relate to aspects of the management components and 21 questions to the contextual factors. There are 6 possible answers (maturity levels in respect of fullfilment) to each of the 57 questions.

By way of illustration, the following table shows possible answers (maturity levels) to the question “How does the selection of project collaborators work?” in analysis group 2.3 (“Selection of project collaborators”):

LevelStatement
Level 0ML 0: There are no criteria (e.g. know-how, experience, track record in similar projects, availability) for the selection of project collaborators.
Level 1ML 1: Criteria for the selection of project collaborators exist on an informal basis.
Level 2ML 2: Criteria for the selection of project collaborators have been formulated and are known.
Level 3ML 3: Criteria for the selection of project collaborators have been formulated and are known. Based on the criteria, the right people are available in the required numbers at the right time to ensure the success of the project.
Level 4ML 4: Criteria for the selection of project collaborators have been formulated and are known. Based on the criteria, the right people are available in the required numbers at the right time to ensure the success of the project. A periodic review is performed.
Level 5ML 5: Criteria for the selection of project collaborators have been formulated and are known. Based on the criteria, the right people are available in the required numbers at the right time to ensure the success of the project. A periodic review is performed. The core team comprises members of a permanent project group which is active on a company-wide basis.

For each question, the assessment team defines an answer on the as-is situation (current status as judged by the participants) and the to-be situation (status which the members of the assessment team consider necessary for the current phase of the project).

Conclusions can be drawn and corrective measures derived from the variances between as-is and to-be. These variances provide the working basis for defining consequences and action.

The evaluation of project assessments to date has shown that the constructive discussion and debate between the project participants in conjunction with these assessments are of inestimable value in themselves.